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Warranty

 
   

Please review warranty which apply to product you are considering.

Dmi Office Furniture:

LIFETIME WARRANTY
LAMINATE AND VENEER CASEGOODS LIFETIME LIMITED WARRANTY
If you notice a defect, it is important for you to act promptly and immediately notify the Authorized Retailer from whom you purchased your furniture. Your notification must be given to an authorized DMI dealer with proof of purchase. After notification, it may be necessary for the Authorized Dealer or the manufacturer to arrange for an inspection of your furniture to determine whether or not a covered defect exists. If a covered defect does exist, it will be repaired. If it is determined that repair is not practical; you will be supplied with new furniture of the same or similar color, design, style and quality at the current price less depreciated value of the product as based on ASB standards for straight line depreciation of Office Furniture. You will not be charged for any repair services, delivery costs.
LIMITATIONS AND EXCLUSIONS
Implied Warranties - No implied warranties, including warranties of merchantability or fitness for a particular purpose exist. By implied warranties, we mean ones that the law requires to have been given by the seller even though they are not set out in writing. Please note: some states do not allow exclusion or limitation on how long an implied warranty lasts/ so the above limitation or exclusion may not apply to you.
While we believe our limited warranty is a good one, there are some limits to it. Any of the following things reduce the manufacture's responsibility under this warranty:
• This limited warranty protects you only when you purchase furniture from an Authorized Dealer and if you are the original owner of the product .
• This limited warranty applies only when you have purchased the furniture for your own use and not for resale prior to use.
Your furniture requires some routine maintenance. Keep it clean, dusted and polished as necessary. Proper care and use are essential to preserving the rights under this limited warranty. We will not repair or replace your furniture if damage is caused by improper maintenance or by improper use.
This limited warranty does not cover damage resulting from abuse, normal wear and tear, and accidents including burns, cuts, scratches, scuffs, watermarks or indentations.
Consequential or incidental damages are not covered under this limited warranty. By this we mean any loss, expense or damage other than to the furniture itself that may result from a defect in the furniture. Please note: some states do not allow the exclusion or limitation of incidental or consequential damages/ so the above limitation or exclusion may not apply to you.

Indiana Office Furniture:

INDIANA FURNITURE PRODUCT WARRANTY
Indiana Furniture warrants the products manufactured by it to be free from defects in material and workmanship as follows: (a) casegoods for a period of ten (10) years of single shift service from the date of purchase; and (b) seating for a period of five (5) years of single shift service from the date of purchase.
During the applicable warranty period, Indiana Furniture, as its sole obligation, will repair or replace (at its option) any product, part, or component covered by this warranty and sold after January 1, 2006, which fails under normal use as a result of a defect in material or workmanship. Indiana Furniture will repair or replace the aforementioned product, part, or component with a comparable product, part or component.
This warranty extends only to the original purchasers who acquire new Indiana Furniture products through authorized dealers, or from others specifically authorized by Indiana Furniture to sell its products. Any product, part, or component must have been installed and maintained according to Indiana Furniture's published instructions in order to be eligible for coverage under this warranty and must not have been subject to misuse or abuse. Any improper assembly, modification, alteration, attachment, misuse, abuse, or negligent use by the purchaser or the dealer will void this warranty. Indiana Furniture does not warrant the performance of the product when used in combination with other than original Indiana Furniture products.
This warranty covers all defects encountered in the normal use of Indiana Furniture products, but does not apply to the following:
• damage caused by carrier
• COMICOL (Customers Own Material/Leather) specified
• color, grain or texture of wood and other covering materials due to natural variations
• changes in wood or fabric color due to aging or exposure to light
• defects or damages arising out of the coverage of furniture tops with glass or other foreign materials
• normal wear and tear
As the manufacturer of your furniture, Indiana Furniture stands behind its craftsmanship and pledges to do everything it can to resolve, as quickly as possible, any problems you may have within the terms and conditions of this warranty.
If you encounter a defect covered by the foregoing warranty, you should contact the dealer from whom the product was purchased. In the event the dealer is unable to resolve your warranty issues, you should contact Indiana Furniture. Please ensure that you have all of the pertinent facts when contacting the dealer or Indiana Furniture, including the model number and factory order number from the inspection label attached to the product.

Lacasse Office Furniture:

Limited lifetime warranty

Groupe Lacasse warrants its products to be free from defects in material and workmanship for as long as the original purchaser owns it; proof of delivery being the only official document accepted by Groupe Lacasse for any claim. This warranty is subject to the limitations, exclusions and other provisions below;
• Twenty-five years; Thermofused laminate.
• Twenty years; Drawer slides.
• Ten years; Locks.
• Five years; Swing lift mechanisms and adjustable surface mechanisms.
• Five years; High-pressure laminate, casters, fabrics, metal frame doors, electrical components, PVC extrusions and accessories.
• Exclusions; Light bulbs and ballasts are not covered by this warranty.
This warranty is made by Groupe Lacasse only to purchasers acquiring the product directly from Groupe Lacasse, its authorized dealers, or others who are specifically authorized by Groupe Lacasse to sell such products. The purchaser's remedy is limited to repair or replacement, at Groupe Lacasse's option, of products which when used normally, prove to be defective within the period stated. This warranty does not apply to any product which must be replaced because of normal wear and tear, negligence, abuse or accident or which has been modified by someone other than Groupe Lacasse or Its authorized dealers. The remedy stated herein are expressly agreed to be exclusive as a condition of sale. Groupe Lacasse's liability with respect to its products or installation services should not exceed that expressly set forth above. Under no circumstances shall Groupe Lacasse be liable for accidental or consequential damages.

Mayline Office Furniture: Including Tiffany Office Seating

The Mayline Group promises to repair or replace any Mayline Group (includes Mayline Company, Tiffany Industries, and Kwik-File) brand product or component manufactured after 1/1/2000, that is defective in material or workmanship for as long as the original purchaser owns it. This is the sole and exclusive remedy This warranty is subject to limitations, exclusions and o:her provisions detailed below.

limitations involving materials and components: The materials and components listed below are covered according to the following schedule from the date of sale:
Ten Years: Electrical components, seating controls, seating pneumatic cylinders, wood seating components.
Five Years: Fabric and leather seating upholstery, seating foam, seating armrests, and veneer finishes.
Exclusions:
This warranty does not apply to
• Normal wear and tear, which is to be expected over the course of ownership.
• Damage caused by the carrier in-transit, which will be handled under Mayline Group's Freight Damage policy .
• Modifications or attachments to the product that are not approved by Mayline Group.
• Products that were not installed, used or maintained in accordance with product instructions and warnings.
• Products used for rental purposes.

Seating Usage:
Normal commercial usage for seating is to be defined as the equivalent of a single shift within a 4O-hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner. (excluding Model 2424AG which is warranted fjor multiple shifts)
Note: Some natural variations occurring in wood or leather materials are inherent to their character, and cannot be avoided. Mayline Group does not warrant the color fastness or matching ot colors, grains, or textures of such materials
T0 THE EXTE:NT ALLOWED BY LAW, THE MAYLINE GROUP MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED. THE MAYLINE GROUP WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES .

 
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